What is the check-in and check-out policy at Fairmont Le Chateau Frontenac?
Check-in is at 16:00 and check-out is by 12:00.
75 photos
Fairmont Le Chateau Frontenac – A Favorite for Families in Quebec City
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Key details
About the Hotel
1 Rue Des Carrieres, Quebec City, G1R 4P5,
- Steps from Terrasse Dufferin
Great
8.9
9.2
4.5
4.5
5-star heritage hotel with UNESCO World Heritage Site designation in Old Quebec
Rooms & Suites
The hotel has
Dining
An
Spa & Wellness
The on-site
Business & Events
The hotel's
Location & Sustainability
This heritage property sits in Old Quebec near the
Highlights
Awards: Green Key Global - 4 green keys
Sustainability: Carbon neutral hotel
Events: Grand Ballroom for up to 1,000 guests
Location: Old Quebec, near Citadel of Quebec & Plains of Abraham
Rooms: 610 rooms with Fairmont Gold option
Wellness: Moment Spa with couples massage & yoga classes
“This heritage landmark certainly lives up to its reputation, placing guests in the heart of Old Quebec near key attractions. The curated culinary experiences and on-site spa are noteworthy, designed for a deeply relaxing stay. I particularly appreciate the dedication to sustainability, making this an appealing choice for the eco-conscious traveller.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Deluxe Queen Room River View2 persons16 sq. feet1 King-size bedAir conditioningHeatingroom details
- Deluxe King Room2 persons16 sq. feet1 King-size bedAir conditioningHeatingroom details
- Fairmont Queen Room2 persons19 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Skiing
- Yoga class
Guest Parking
- Electric kettle
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Full body massage
- Shallow end
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Fairmont Le Chateau Frontenac, culinary experiences await in three distinctive venues, each showcasing a delicious blend of local and international flavors. From elegant dining to casual bites, guests can indulge in thoughtfully crafted menus nestled in inviting atmospheres.
Location
1 Rue Des Carrieres, Quebec City, G1R 4P5,
Explore Quebec City
Explore the Surroundings
Fortifications of Quebec National Historic Site
9 minutes' walk
Historical fortifications with stunning views. A UNESCO World Heritage site, offering guided tours that delve into Quebec's history.
Museum of Civilization
9 minutes' walk
Engaging exhibits on culture and history. Features special seasonal displays and family-friendly activities throughout the year.
Old Quebec
5 minutes' walk
Historic district filled with charming streets. Offers shops, cafes, and a vibrant local culture, perfect for leisurely strolls.
Plains of Abraham
18 minutes' walk
A park rich in history and outdoor spaces. Great for picnics and recreational activities with well-maintained trails and gardens.
Bike Rentals at Cyclo Services
5 minutes' walk
Biking along scenic paths near the hotel. Rentals and guided tours are available, perfect for exploring the city on two wheels.
Relaxation at Spa Scandina
5 minutes' drive
A tranquil spa offering massages and wellness treatments. Ideal for those seeking relaxation after a day of exploration.
Bistro Le Sam
2 minutes' walk
Contemporary bistro serving local specialties. Enjoy a relaxed atmosphere with seasonal dishes and extensive wine options.
Aux Anciens Canadiens
3 minutes' walk
Traditional Quebec cuisine in a historic setting. Reservations recommended for their famous tourtière and cabane à sucre.
Le Continental
2 minutes' walk
Fine dining with French cuisine flair. Known for elegant service and dishes prepared tableside using fresh local ingredients.
Le Capitole de Québec
15 minutes' walk
A historic theater showcasing live performances, from concerts to comedy. Offers an exciting cultural experience for all ages.
Pub Saint-Alexandre
10 minutes' walk
Lively pub with local beers and live music. A great spot for casual evenings and a taste of Quebec's nightlife.
Tips on navigating the city
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs CAD 50 per person per day.
Pets
Pets are allowed on request.
Languages
Spanish
Year renovated:
2006
Number of floors:
18
Number of rooms:
628
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
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Pros
Gold Room Concierge Lounge
Spacious room
Beautiful view
Good breakfast
Amazing location
Cons
Loud air conditioning
Small pool
Guest reviewsbased on 3461 reviews
Robert from Canada
Couple
King Room
3 nights in November 2025
|
Reviewed: December 13, 2025
6/10
dirty bathroom dusty furniture
the location was perfect, making it easy to explore the city without any transportation needs.
The room was not cleaned properly. There were hairs in the bathroom and dust on the furniture. this lack of cleanliness was unacceptable for a hotel of this supposed caliber. i expect better attention to detail when paying such high rates.
0 Helpful
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FAQs
About Fairmont Le Chateau Frontenac
Is parking available at Fairmont Le Chateau Frontenac?
Public parking is available on-site for 45 CAD per day without the need for a reservation.
What dining options are available at Fairmont Le Chateau Frontenac?
Guests can dine at three on-site restaurants offering a variety of culinary options, including regional dishes.
How far is Fairmont Le Chateau Frontenac from the nearest airport?
The hotel is 21 km from Québec/Jean Lesage International Airport, approximately a 21-minute drive.
What amenities can guests find in their rooms at Fairmont Le Chateau Frontenac?
Rooms include air conditioning, a flat-screen TV, a coffee maker, and bathrobes.
Is there a spa available for guests at Fairmont Le Chateau Frontenac?
Guests can enjoy an on-site spa offering a range of relaxation treatments, including massages and beauty services.
What recreational facilities are available at Fairmont Le Chateau Frontenac?
The hotel features an indoor swimming pool, a fitness center, and a wellness area with a steam room.
What are some nearby attractions to Fairmont Le Chateau Frontenac?
Nearby attractions include Notre Dame Cathedral (0.5 km) and the Citadel of Quebec (0.5 km).
What types of services does Fairmont Le Chateau Frontenac offer for business travelers?
The hotel provides a business center along with meeting and conference facilities.
Are there options for children at Fairmont Le Chateau Frontenac?
Children's services include a kids' pool, babysitting services, and board games.
What languages are spoken by the staff at Fairmont Le Chateau Frontenac?
The staff speaks multiple languages.
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